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Technology

Zoom integrates artificial intelligence into its video chat

Felix Baumann
Last updated: March 30, 2023
Felix Baumann Published March 30, 2023
Zoom
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In the future, Zoom will rely on artificial intelligence to make its video conferences more efficient. For this purpose, the company is integrating an AI algorithm from ChatGPT developer OpenAI into its tool.

The topic of artificial intelligence (AI) seems to be on everyone’s lips. Large corporations such as Google and Microsoft are engaged in a battle for the best algorithm. At the same time, OpenAI demonstrated that even relatively small players can get involved in the AI competition. In addition to integration in search engines, AI will apparently also find its way into video tools in the future.

At least that is the view of the software company Zoom Video Communications. The developer behind the video chat of the same name announced that it will integrate OpenAI algorithms into its tool. The initial focus is on summarising conferences. The AI is supposed to play back spoken content for chat participants.

Artificial intelligence from Zoom summarises content from conferences

This has several advantages. All participants can concentrate on the conference and receive the most important content in bundled form based on the minutes. At the same time, even the notoriously late colleague knows what he or she missed in the first few minutes.

The company is integrating the new function into its Zoom IQ toolbox. This already includes several aids for video conferences, which have been established for about a year. By integrating the algorithm from OpenAI, users will also be given further options beyond transcription.

Zoom: AI tools available from April for selected users

The AI creates whiteboards from previous sessions or summarises entire chat threads. Similar to Gmail, the tool also suggests possible responses to a chat conversation. If participants activate Zoom’s email functionality, the algorithm also sends meeting summaries and other emails based on drafts.

It is not yet clear when the new functions will be available across the board. Zoom is already integrating the AI assistant in April, but then initially for selected customers. Nevertheless, the tool should also be generally available soon. After all, Microsoft already presented the integration of AI into its own tool Teams.

TAGGED: AI
Felix Baumann March 30, 2023
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